Location

19 CLOTHIER ROAD, BRISTOL, BS4 5PS, UK

Availability

09:00 AM – 17:00 PM
Monday – Friday

Contact us

++44 330 133 8318

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do I need a box spring with my mattress?

It depends on the type of mattress you have. Memory foam and latex mattresses often don't require a box spring, while innerspring mattresses may benefit from the additional support. Platform beds, adjustable bases, or slatted bases with closely spaced slats are alternative options.

What's the trial period and return policy for your mattresses?

Our trial period is [X days/weeks], and during this time, you can decide if the mattress is right for you. If you're not satisfied, you can return it within [X days] for a full refund. Please refer to our detailed return policy for more information.

Are your mattresses compatible with adjustable bases?

Yes, our mattresses are designed to be compatible with most adjustable bases. However, it's always recommended to check the specific guidelines provided with the mattress and the adjustable base to ensure a proper fit and warranty compliance.

How can I track my mattress delivery?

Once your order is processed and your mattress is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and estimated delivery date of your mattress. If you have any concerns, our customer service team is here to assist you.

How often should I replace my mattress?

 It's generally recommended to replace your mattress every 7-10 years, as over time, mattresses can lose their support and comfort. Factors such as the quality of the mattress, your sleep habits, and lifestyle can also influence the lifespan.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS